I spent Columbus Day weekend at Knoebels amusement park in Pennsylvania and Jiminy Peak (alpine slide & coaster) in Massachusetts. Knoebels is usually mobbed that weekend because that's also the weekend Pennsylvania's largest craft show is at the park. Most people stay in the craft show though, so the lines are almost non-existent in the park.
In addition to hanging out with my friends on the Flyers and the Phoenix roller coaster (along with all the other rides), I also toured the construction site for their upcoming roller coaster Black Diamond. It used to operate as the Golden Nugget Mine Ride in Wildwood, NJ. Knoebels recently purchased it and they're reconstructing and retheming it for the 2011 season. It won't be a thrill ride (it never really was) - it will be more like a family dark ride than an actual roller coaster. Here's the video of the construction...
And here's the video from the alpine slide at Jiminy Peak (easily the best I've ever been on)...
The entire park experiences were great! But the hotel the first night, not so much. After checking in at a Days Inn in Danville, PA, I learned the hotel had no hot water. The temperature dropped to the 30's that night, so a hot shower would have been nice. It also would have been nice to know before checking in. I at least expected clean wold water. But nope, it occasionally came out yellowish.
I later learned that the hotel had been without water for three days already. Kind of makes me wonder now how they were cleaning the bedsheets and towels. Cold water won't clean them that good, that's for sure.
The hotel only compensated people $15 for this inconvenience (off a $60 room). For something this big, I would thing a comp room would have been given (even for the future).
I called the Customer Care Department for Days Inn this week and waited 10 minutes to get through (guess they don't care too much about customers that are already annoyed). The guy I talked to obviously was reading from a script. He was nice enough, but kept going back to the script when I would interrupt him.
I now have a case number and he said the hotel will contact me before the end of next week. I'll post here any updates so you can see what Days Inn will actually do for customers after sneak attacking them with a cold shower.
UPDATE 10-26-10: The only response I received was a generic e-mail in reply to a survey I took about the hotel. So today, I called Days Inn. They said the matter will be taken care of internally, but they were sending me a $30 Days Inn voucher as a way of apologizing. Each Days Inn is individually owned and operated, so this was nice. I won't be using the voucher at the Danville, PA Days Inn though, that's for sure.
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